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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blaise Bryant

July 3, 2026

5  out of  5
rating by Blaise Bryant
"Terza West at State Farm has been absolutely outstanding! I have trusted her with both my personal and business insurance for years, and the service has always been exceptional. She is knowledgeable, responsive, and truly takes the time to make sure we have the right coverage for our needs. Whenever we have questions or need assistance, she and her team are quick to help and make the process easy. It’s hard to find this level of professionalism and customer service these days. I highly recommend Terza West to anyone looking for an insurance agent they can rely on!"
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Leonard Washington

July 2, 2026

5  out of  5
rating by Leonard Washington
"The Terza West Agency has been my insurance provider for over 25 years. They always return my calls promptly. Terza and team were by my side after my car was hit by a driver on the 405 freeway.

They are the best!!"
We responded:
"Thank you for entrusting us with your insurance portfolio! It’s been a wild ride!"
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Morgan Staines

July 2, 2026

5  out of  5
rating by Morgan Staines
"Great service under challenging circumstances. I'm the successor trustee of a long-time client who passed. We had many months of dealing with the house and car. We were supported throughout, even though the ultimate goal was to cancel coverage. That's service!"
We responded:
"Thank you for taking the time to highlight our Agency and Denisse!"
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Benjamin Margolis

June 30, 2026

5  out of  5
rating by Benjamin Margolis
"My father worked with her for his insurance needs for many years - after he passed away she worked with me to settle some of his insurance issues and help wrap everything up for him. She did so with kindness and patience and was ultra-responsive, accommodating different time zones. I remain most grateful and would recommend her services to anyone in Los Angeles."
We responded:
"Benjamin, thank you for the heartfelt review. Your father was one of my first clients and was always pleasant to work with. It was my honor to assist you during a difficult transition.

"
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Noelia Santiago

June 27, 2026

5  out of  5
rating by Noelia Santiago
"Terza West Agency has been my State Farm team for over twenty years. They have handled all my policies with professionalism and care. I appreciate their promptness with my inquiries, that’s what you want, people who take the time to follow up with you."
We responded:
"Thank you Noelia!"
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Blanca Alvarez

June 24, 2026

5  out of  5
rating by Blanca Alvarez
"Great service"
We responded:
"Welcome aboard Blanca!"
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J A

June 23, 2026

5  out of  5
rating by J A
"I’ve been a client for years. Customer service is awesome!! Denisse helps me quickly and efficiently every time."
We responded:
"Thank you!"
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Chris Hopkins

June 23, 2026

5  out of  5
rating by Chris Hopkins
"Have used Terza West for several years for home and car insurance. The staff there are very responsive and helpful. Denise recently put together a quote for me and was very thorough. Update: I just got a classic car and needed to insure it right away - Denise was very helpful getting me a quote (which was very good compared to the competition) and she got it processed quickly. We’ve been using Terza West -Dantzler for over 30 years with no issues and great service."
We responded:
"Thank you this! We appreciate your many years of support!"
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Teresita Vega

June 22, 2026

5  out of  5
rating by Teresita Vega
"Always happy to talk to Terza West staff. They're very helpful and considerate and always treated me and my issues or problems respectfully. I am very much a happy and contented customer. Thank you Terza West and company."
We responded:
"Thank you Teresita! You’re part of the family after all of these years!
"
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Beverly Sutherland

June 19, 2026

5  out of  5
rating by Beverly Sutherland
"I've been with Terza-West State Farm Insurance for more than 10 years now. Terza & Team bring outstanding responsiveness and professionalism with every interaction. I'm also amazed at the personalized attention given over the years as my family and needs have changed."
We responded:
"Thank you for your ongoing support Beverly!"
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Belinda Jacobs-Williams

June 16, 2026

5  out of  5
rating by Belinda Jacobs-Williams
"Friendly and courteous agency. I’ve been a customer for over 20 years. Prompt in returning your calls and answering questions."
We responded:
"Thank you Belinda!"
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Accounting Department

June 16, 2026

5  out of  5
rating by Accounting Department
"I highly recommend Denisse at Terza West Insurance – State Farm. She has helped me for years and always goes above and beyond. Whether it’s explaining coverage, handling issues, or answering questions, she is always thorough, kind, and extremely reliable. It’s rare to find someone who truly puts their heart into their work like she does."
We responded:
"Thank you!"
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Valerie Clarke

June 15, 2026

5  out of  5
rating by Valerie Clarke
"Super quick to respond and make changes as needed ."
We responded:
"Valerie, thank you for your decades of support!"
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SADR

June 15, 2026

5  out of  5
rating by SADR
"June/ 2026 update: I continue to feel Blessed that Denisse Martinez is person, and Terza West is our agency. IT DOES NOT GET MORE PROFESSIONAL AND MORE CUSTOMER SERVICE ORIENTED THAN TERZA WEST! Year after Year, our whole family counts on them.

Our whole family has been with Terza West for more years than I can count and we have never been disappointed. In particular, Denisse Martinez is the absolute most helpful agent! She always responds in lightning fast time and is always on the look out for possible changes that can be made to our policies to ensure we are getting the best possible coverages for the best possible prices. She is amazing and I encourage anyone looking for an insurance company where you are a person and not a number, call Terza West and ask for Denisse!"
We responded:
"Thank you for the positive review!"
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Rochelle Prejean Matthews

May 8, 2026

5  out of  5
rating by Rochelle Prejean Matthews
"I’ve been a clients of Terza West-Dantzler for many years. She and her team are always responsive and informed. I highly recommend her agency for your insurance needs!"
We responded:
"Thank you for supporting our Agency from day 1! That’s how clients turn into family🥰"
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Vartan Kalamdaryan

May 8, 2026

5  out of  5
rating by Vartan Kalamdaryan
"Nothing short of being the best. Have been with them over 35 years."
We responded:
"Thank you for decades of support!!"
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Simeon R. Stewart II

May 7, 2026

5  out of  5
rating by Simeon R. Stewart II
"Terza and her team are stupendous! They’re top shelf, effective and efficient. They’ve been my agency well over 20 years…."
We responded:
"Thank you for entrusting us with your valuable assets!"
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Emily

May 4, 2026

5  out of  5
rating by Emily
"Denisse has been a pleasure to work with!! She made the process easy and updated me frequently! 10/10 recommend purchasing insurance through them!! Thank you, Denisse!"
We responded:
"Awesome Emily! Thanks for the Denisse shoutout!"
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Christy Lo

April 28, 2026

5  out of  5
rating by Christy Lo
"I’ve been a client of Terza West State Farm for about 40 years, and they have a fantastic team.
Denisse and Aylin are always offering very knowledge and helpful services."
We responded:
"Christy! Thank you for decades of loyalty!! You are appreciated!"
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Daphne Gowans

April 22, 2026

5  out of  5
rating by Daphne Gowans
"The office staff is so pleasant and thorough! They look out for you and are so helpful!"
We responded:
"Thank you Daphne!!! "
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Tonia Garnett

April 20, 2026

5  out of  5
rating by Tonia Garnett
"I appreciate this being women owned! They are professional and friendly. They respond quickly and the follow up is amazing."
We responded:
"Tonia! Thank you for supporting us!!"
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Alex Augusto Suárez

April 20, 2026

5  out of  5
rating by Alex Augusto Suárez
"We have been clients of Terza West-Dantzler for many years. They are responsive and informed. Highly recommended!"
We responded:
"Thank you Alex!"
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Gina Kim

March 27, 2026

5  out of  5
rating by Gina Kim
"We have been clients for almost 30 years and we could not have been more satisfied with the professionalism and personal service we've experienced with Terza and her team."
We responded:
"Thank you so much Gina!! Can’t believe it’s been 3 decades!! We appreciate your loyalty!"
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Richard C

March 25, 2026

5  out of  5
rating by Richard C
"Excellent service from this branch!"
We responded:
"Thank you Mr C for you decades of supporting our insurance agency!"
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Nikki Rae

March 20, 2026

5  out of  5
rating by Nikki Rae
"I have all of my insurance policies through StateFarm. Terza and her staff are very informative and helpful."
We responded:
"Nikki, thank you for entrusting us with your insurance needs and supporting our Agency during these
tough times!"