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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Willie Knight

October 1, 2026

5  out of  5
rating by Willie Knight
"Always a pleasant experience when dealing with Terza and staff. They could definetly give a class in what great customer service looks like. Highly recommend. Keep up the great work"
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Jeffrey Wolf

October 1, 2026

5  out of  5
rating by Jeffrey Wolf
"So responsive. Patient. Great service and empathetic people."
We responded:
"Jeffrey thank you so much for your kinds words and entrusting us with your insurance needs!
"
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Joseph Sekul

September 30, 2026

5  out of  5
rating by Joseph Sekul
"I was very happy that Terza helped with a question that I had asked about Divended Email & she was very nice to help me out with the email that I got a while back"
We responded:
"You’re very welcome Joseph! Thank you for the years of supporting our Agency!"
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Geo Eleros

September 29, 2026

5  out of  5
rating by Geo Eleros
"Excellent servicio rápido y eficiente Buenos precios los mejores del Mercado Recomiendo a esta compañía de Seguros Denisse y Aylin exelentes Agentes de seguros"
We responded:
"Muchas gracias. Apreciamos su apoyo a nuestra agencia. "
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Steve Siegrist

September 25, 2026

5  out of  5
rating by Steve Siegrist
"Oh man, we would be lost without Terza and her team!!!!"
We responded:
"It’s our pleasure!"
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James L Suttles

September 25, 2026

5  out of  5
rating by James L Suttles
"I have been with this agency for almost 19 years! Terza, Denisse and their staff is always at the ready to help me out."
We responded:
"Thank you for the vote of confidence Mr. Shuttles. We appreciate you easygoing manner😊"
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Jorge Valdez

September 25, 2026

5  out of  5
rating by Jorge Valdez
"Terza and her team are true professionals! They go above and beyond to make sure they provide the best service possible."
We responded:
"Jorge that you for supporting our Agency from day 1!"
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Angelica Cabrera

September 22, 2026

5  out of  5
rating by Angelica Cabrera
"Great service
Thank you 🙌"
We responded:
"Thank you!!"
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Stacy DePue

September 17, 2026

5  out of  5
rating by Stacy DePue
"I can't begin to explain how much I love this insurance office. It may seem strange to say you love your insurance team but because it has been a rough few years I mean it when I say I will never change insurance companies because they took such good care of me during what I hope was the worst period of my life. Terza and her team are what customer service is supposed to be. I felt like I was treated like a human being and with empathy and care. Thank you guys. :)"
We responded:
"Wow thank you so much for the glowing review Stacy!"
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Reuben Pacheco

September 17, 2026

5  out of  5
rating by Reuben Pacheco
"Terza West Agency has insured my home, cars and underwritten an umbrella policy for me and my family for over 30 years. Terza always happy and friendly and ready to help has remained a constant business partner for us and has become truly a family friend. I’ve called Terza after hours and always get a call back same night or very next morning. I would only consider Terza and her team not only for their professionalism but also for the ease and friendly comfort of knowing what they say they will do WILL get done.

I don’t say this often of however, this is truly a relationship made in heaven. Never worry and always satisfied.

Mr. Pacheco"
We responded:
"Reuben, thank you for entrusting us with your insurance needs and supporting our Agency!"
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Mark Volpe

September 17, 2026

5  out of  5
rating by Mark Volpe
"Posted this a few years ago and will post it again - have been with Terza West-Dantzler for 30+ years for a reason: she and her staff are the absolute best!"
We responded:
"Mark! You’re part of the family and we appreciate the love!"
Profile photo of Ramon Mozqueda A.

Ramon Mozqueda A.

September 16, 2026

5  out of  5
rating by Ramon Mozqueda A.
"Happy customer for many, many years"
We responded:
"Thank you for supporting our Agency for many years!"
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Chelsea Patterson

September 8, 2026

5  out of  5
rating by Chelsea Patterson
"Amazing customer service, quick response and turn around time! The best agency and staff!"
We responded:
"Thank you so much Chelsea!!"
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Kathern Bebout

August 20, 2026

5  out of  5
rating by Kathern Bebout
"Terza and her team are fantastic to work with! Very kind team and always gets me connected to the right person when i call into the office!"
We responded:
"Appreciate you Kathern!"
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Elton

August 19, 2026

5  out of  5
rating by Elton
"Best Agent ever!"
We responded:
"Thanks pops🥰"
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Tommy T

August 18, 2026

5  out of  5
rating by Tommy T
"I've been with Terza West for over 20 years. First found them when I moved to LA, and although I relocated many years ago I always appreciated their kind and quick assistance. Even though we're now a little further south, we've decided to continue using them for both auto and home insurance becuase of the excellent support.

I've always had a positive experience with all staff members, but most recently Aylin did an amazing job of providing quick auto insurance quotes for when we were searching for a new car. Thank you for the many years of great support!"
We responded:
"Tommy, thank you for supporting our agency all of these years!!"
Profile photo of Edsson Hernandez

Edsson Hernandez

August 14, 2026

5  out of  5
rating by Edsson Hernandez
"Aylin helped with my life insurance policy"
We responded:
"Thank you for the shout out!
"
Profile photo of Armondo Borjas

Armondo Borjas

August 14, 2026

5  out of  5
rating by Armondo Borjas
"Tarzan. Staff of agents are very Professional Prompt with any information & fellow up . Great customer service . Always return my calls .👍🏻👍🏻👍🏻😎"
We responded:
"Thank you Armondo! We appreciate you as well!"
Profile photo of Craig Jackson

Craig Jackson

August 11, 2026

5  out of  5
rating by Craig Jackson
"Terza West Insurance Agency and her team are truly first-class. From the very beginning, they treat you just like family. Terza and her staff consistently demonstrate the highest levels of professionalism and efficiency, always delivering exceptional customer service. Most importantly, when you face a true time of need, you can always count on Terza and her dedicated team to be right there by your side."
We responded:
"Thank you your your over 25+ years of supporting our Agency!"
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Aileen Sanchez

July 28, 2026

5  out of  5
rating by Aileen Sanchez
"We have been with Terza West agency over 20 years, and have always received the best customer service Denise was so helpful and went above and beyond to get my new jeep on the policy prior to me picking it up from the dealers."
We responded:
"Thank you Aileen!"
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Robert LaFranco

July 25, 2026

5  out of  5
rating by Robert LaFranco
"I love terza, Denise and the team. I've been with them since 2005 and have never had the need to look elsewhere!"
We responded:
"We love you too Robert!!!"
Profile photo of Blaise Bryant

Blaise Bryant

July 3, 2026

5  out of  5
rating by Blaise Bryant
"Terza West at State Farm has been absolutely outstanding! I have trusted her with both my personal and business insurance for years, and the service has always been exceptional. She is knowledgeable, responsive, and truly takes the time to make sure we have the right coverage for our needs. Whenever we have questions or need assistance, she and her team are quick to help and make the process easy. It’s hard to find this level of professionalism and customer service these days. I highly recommend Terza West to anyone looking for an insurance agent they can rely on!"
We responded:
"Blaise, than you for supporting our Agency for decades! We appreciate you!"
Profile photo of Leonard Washington

Leonard Washington

July 2, 2026

5  out of  5
rating by Leonard Washington
"The Terza West Agency has been my insurance provider for over 25 years. They always return my calls promptly. Terza and team were by my side after my car was hit by a driver on the 405 freeway.

They are the best!!"
We responded:
"Thank you for entrusting us with your insurance portfolio! It’s been a wild ride!"
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Morgan Staines

July 2, 2026

5  out of  5
rating by Morgan Staines
"Great service under challenging circumstances. I'm the successor trustee of a long-time client who passed. We had many months of dealing with the house and car. We were supported throughout, even though the ultimate goal was to cancel coverage. That's service!"
We responded:
"Thank you for taking the time to highlight our Agency and Denisse!"
Profile photo of Benjamin Margolis

Benjamin Margolis

June 30, 2026

5  out of  5
rating by Benjamin Margolis
"My father worked with her for his insurance needs for many years - after he passed away she worked with me to settle some of his insurance issues and help wrap everything up for him. She did so with kindness and patience and was ultra-responsive, accommodating different time zones. I remain most grateful and would recommend her services to anyone in Los Angeles."
We responded:
"Benjamin, thank you for the heartfelt review. Your father was one of my first clients and was always pleasant to work with. It was my honor to assist you during a difficult transition.

"